What Time Do Tesco Priority Slots Open

Image: Sam Boal

Updated Mar 16th 2020, 10:55 PM

How do I choose the date of my delivery and the time slot? Once you have logged in, click the “Book a slot” button to see the available delivery slots. It can best to book your slot at the start of your shop, however please be aware that it will only be reserved for 2 hours once you have selected it.

SUPERMARKET CHAINS LIDL and Tesco will be implementing priority shopping hours for elderly people, over 65s and family carers.

The supermarket giant said it has grown its delivery and collection capacity to around 780,000 slots this week, up from 660,000 slots two weeks ago, with plans to increase this by another 100,000. Tesco revealed it releases slots 21 day ahead and they “tend” to be online at midnight. While there isn’t a fixed time, priority customers are emailed when slots become available. Sunday 29th March - stores will open an hour early, with NHS ID, for browsing, till will open normal time. Elderly and Most Vulnerable. No ongoing commitment. Store opening hours have been changed, use branch finder. Monday to Saturday. Reduced opening times in stores, see website. It costs £7.99 a month and you'll get priority access to the Christmas delivery slots too. For everyone else, delivery slots for the festive season opens today, November 20, from 7am.

From tomorrow, priority shopping will be in place across Lidl’s 163 stores in Ireland between 9am an 11am every day until further notice.

In a statement this afternoon, the retailer said: “We ask that the public respect this time period to allow more vulnerable customers to pick up the food and supplies they need.

“Starting March 17, the mornings will run from 9-11am every day and will include prioritised queuing and additional assistance for our older customers.”

We’ve been listening to your feedback and we will be implementing priority shopping hours for the elderly across all 163 Lidl stores in Ireland, 9-11am every day, until further notice.

— Lidl Ireland (@lidl_ireland) March 16, 2020 Source: Lidl Ireland/Twitter

Lidl added that it “may not be able to actively monitor this at all times as our store teams are required on checkouts and restocking shelves, so we kindly ask that customers respect this measure and plan their shopping trips around this timeframe.”

Tesco, meanwhile, announced that every Monday, Wednesday and Friday from 18 March, people over 65 and home carers will have dedicated access to its 151 stores in Ireland from between 7am/8am (depending on location) until 9am.

“We recognise that people over 65 and family carers who are looking after vulnerable family members at home, have specific needs during this time,” Kari Daniels, Chief Execuive Tesco Ireland said today.

“In liaison with the HSE and following discussions with Age Action Ireland and Family Carers Ireland, together we agreed that this is the right thing to do, at this time.”

In a statement this evening trade union Mandate raised concerns that some retailers are failing to adhere to HSE guidlines regarding Covid-19.

Christmas

Mandate Assistant General Secretary Gerry Light said dozens of members had raised concerns for their safety and the potential to spread the virus.

He said that while some outlets may be attempting to abide by HSE guidelines, there was an “uneven” approach across the industry.

The union has written to all major retail outlets citing concerns about customer overcrowding “…contrary to HSE Covid-19 guidelines”, which preclude indoor mass gatherings of more than 100 people.

He also raises issues around alleged non-compliance on social distancing, non-provision of hand sanitiser at checkouts as well as shopping trolleys and tills not being properly and regularly sanitised.

Earlier today

As the country works to curb the spread of coronavirus, a number of initiatives have been announced by the government and businesses nationwide.

Earlier today, the government announced it was establishing a Pandemic Unemployment Payment to help people who have lost work because of the coronavirus outbreak.

The payment of €203 per week will be available, for a six-week period, to all employees and the self-employed who have been affected by the seizing up of economic activity.

Yesterday, Health Minister Simon Harris advised that all pubs should close until at least 29 March. Publican groups have said their members should follow the advice.

The Cabinet sub-committee on Covid-19 is meeting this afternoon with an update from the Department of Health on the latest coronavirus figures in Ireland expected later today.

© @Copyright HELLO! Hello! Magazine

As most of us have discovered, bagging a supermarket delivery right now is on a par with winning the lottery – the booking slots are snapped up straight away, meaning many vulnerable customers are struggling to find a solution to getting their food shopping. The government has provided stores with a list of clinically vulnerable people who qualify for priority booking, however, some are still unsure of how to book their delivery slots. We contacted Tesco to find out exactly how these customers can book online shops…

A spokesperson for Tesco told HELLO!: 'We have been working hard to increase the capacity of our online delivery service to help more customers gain access to this service when they need it.'

© Provided by Hello! tesco-sign

Tesco are prioritising their vulnerable customers

How many vulnerable people have Tesco contacted?

What Time Do Tesco Priority Christmas Slots Open

Tesco's CEO Dave Lewis said: 'On Thursday, we were given an initial list of 110,000 clinically and socially isolated people by the Government. From these, we were able to match 75,000 existing customers and we’ve already contacted them to let them know we’re making home delivery slots immediately available to them. As we receive more data from Government, we’ll make even more slots available.'

How do I book a Tesco delivery slot for a vulnerable person?

To book a slot for a vulnerable person, you need to go to tesco.com/groceries and log in. Vulnerable customers can book a priority slot with an eight-hour window for delivery.

MORE: Waitrose launches e-gift card for self-isolating customers during coronavirus

What if I don't have a Tesco account but am a vulnerable person?

What Time Do Tesco Priority Slots Opening

If you don't currently have an account with Tesco but have received a letter from the NHS because you're classified as clinically vulnerable, you can create an account on their website or call Tesco on 0800 917 7359. The store can then check if you are on the government's list.

Is Tesco adding more online delivery slots?

Tesco CEO Dave Lewis said: 'We have increased our online delivery slots by 145,000 in the last two weeks with hundreds of thousands more due to become available shortly; but we know it’s still difficult to get an online delivery slot at the moment due to high demand, and we ask those who are able to safely come to stores to do so, instead of shopping online, so we can start to free up more slots for the more vulnerable.'

Is Tesco recruiting more delivery drivers?

The supermarket is in the process of adding almost 200 new delivery vans and has recruited 2,500 new drivers and more than 5,000 pickers.

MORE:How to secure a Sainsbury's home delivery slot for a vulnerable person

What are Tesco's shopping times for vulnerable customers?

The Tesco website states: 'We want to help everyone through these uncertain times, especially those who need extra help. So all our stores (except Express stores) will be prioritising the elderly and most vulnerable for one hour between 9am and 10am every Monday, Wednesday and Friday.'